Thinking about visiting the Adam Air Pangkalpinang Office for booking and travel help. Has anyone been there recently? How was the service and was it easy to get help? Were staff clear in explaining ticket details and changes? Also wondering if questions about baggage and schedules were handled smoothly. Online options feel confusing sometimes, so visiting in person seems like a better choice. Any simple feedback or recent experience would really help in deciding. Just looking for honest opinions on whether this office provides quick and reliable support for travellers.