The Lufthansa Airlines Chicago Office recently happened to be one of the stops before my trip. And, I must say that I was really satisfied with the customer service there. I was welcomed warmly, and all my travel-related questions were answered efficiently. They helped me with my bookings, and everything related to the airline's policies was explained to me properly. The office was clean, comfortable and well organized. I would like to thank the staff for their professional approach. The whole process went smoothly, and I would definitely recommend this office to other travelers.